Please read the details for an easy and pleasant pick-up experience

Bonpek Baby Local Pickup Overview

Bonpek Baby offers convenient local pickup and same-day local delivery options to make your shopping experience seamless. Please review the following instructions and guidelines to ensure a smooth pickup process.

✅How to Schedule a Local Pickup

For Website Orders

·       During checkout, select the Local Pickup option instead of shipping.

·       Complete your purchase, providing accurate contact details.

·       After confirmation, you will receive an email summarizing your order.

·       Once your order is ready, you will be notified by email or text—usually within 2 hours during business hours or around 3 hours before closing.

For Orders Placed via Text Message

·       After order confirmation, send your payment via Zelle to LA Bio Organic Trading Corp at 747 231 0238. Cash payment upon pickup is also available, but please complete any Zelle payments before arrival.

·       When your order is ready, a text will be sent to you with available pickup times for the day.

✅✅✅Pickup Instructions

·       Text “pickup appointment + your order number (#BPB####)” to 747-231-0238 to schedule your pickup.

·       Upon arrival at our pickup point 627 E Elmwood Ave Burbank CA 91501, text us again with the car make, model, and color, and turn on your hazard lights. We will bring your order to your car.

Pickup Windows and Communication

Our pickup windows are booked daily (Monday to Friday), and,  if possible, we try to accommodate weekend pickups for urgent orders.
Please text us on the day you want to pick up your order (if not already been picked up while placing the order), and we will provide you with the available pickup windows for the day.

✅How to Schedule a Local Pickup

After placing your order for same-day local delivery, text us to schedule your delivery. Since we do not know your availability, we will wait until we receive a text from you before booking your delivery. 
In case you do not provide a delivery instruction (like "leave the package at the building security desk" or "leave the package by the front door of the house"), the driver will expect you to take delivery at the address you provided, by the curbside.

Once the package is confirmed as delivered at the address/location, we will not be able to accept a non-delivery claim, although we will do our best to follow up on the whereabouts of the package (delivery is done with third-party companies or Uber)

Contact & Support

·       For questions or assistance, contact support@bonpek.com or

 text +1 747-231-0238.

·       Stay updated by following our Instagram: https://www.instagram.com/bonpekbaby/

Thank you for choosing Bonpek Baby. We value your business and look forward to providing you with a convenient, reliable local pickup experience!