Excellent Customer Service
Really impressed with the customer service here. I had a few questions before ordering and they took the time to help me. Great prices and a very smooth experience overall.
Recent purchase — Holle Pre
In US stock · ships today
Every order ships from our own shelves in Burbank — the same day you place it. No customs holds, no two-week wait, no guessing whether it is really in stock.
Rated 5.0 from 1,361 customer service surveys
Most ordered
Our best-selling formulas over the last twelve months — with today's real shelf count on each one.






Formula Finder
Three taps. No email, no sign-up — just the European formulas that fit, and whether we have them on the shelf in Los Angeles today.
One honest note: this is a shopping guide, not medical advice. If your baby has reflux, colic or a diagnosed milk allergy, talk to your pediatrician before switching — we'll happily email you the full ingredient list for anything here.
Your matches
Still unsure? Read the guide to formula stages → or text us at (747) 231-0238.
Answer 3 questionsNew to European formula?
Three things worth knowing before you pick a formula — and one of them is a promise rather than a fact about the formula.
The green leaf comes with a certifier code printed on the package itself — DE-ÖKO-001 on HiPP's organic range, for example. Not every formula carries it: the specialist ones usually do not, and we say so on those listings rather than let a brand name imply otherwise.
European brands split the first three years into Pre, 1, 2, 3 and 4 instead of one formula for the whole first year. The Formula Finder above matches an age to the stages that fit, so you are not guessing from a number on a label.
Ask and we will email the complete declaration for anything we sell. If you are switching because of reflux, colic or a diagnosed allergy, take that list to your pediatrician — that is the conversation that should decide it, not us.
Beyond formula
The formula is where most parents start. This is what they order next.
Los Angeles
Every order ships from our own shelves in Burbank — which is why nearly half of our orders never get on a truck at all, and why the ones that do leave the same day.
Usually ready in about 2 hours. Monday to Friday, business hours.
Order this morning, feed this afternoon — anywhere in Los Angeles and the surrounding areas, roughly a 50-mile radius. Not sure you qualify? Text us, or enter your address at checkout and see if local delivery appears.
Outside Los Angeles it is 1–3 business days in California and 2–5 in other states. Shipping further afield? Text us and we'll confirm what we can do.
(747) 231-0238. Running low tonight, wrong stage, or an overnight to another state — we'll tell you straight away what's possible.
From the post-delivery survey
Product reviews are in the section above. These answers come from the survey we send after delivery, about how the order itself was handled — packing, speed, and the person who answered when you asked something.
Really impressed with the customer service here. I had a few questions before ordering and they took the time to help me. Great prices and a very smooth experience overall.
Recent purchase — Holle Pre
A local seller who is very responsive of support inquiries and tries to be helpful to first time parents who I can only assume have so many questions, answers to all your questions with patience and care. We're so thankful.
Recent purchase — HiPP Dutch Collection
What I really liked about your service was fast shipping which resulted in timely delivery, good packaging, long expiration dates, variety of snacks and cereals and the last but not the least, the great pricing.
Recent purchase — Holle Goat Collection
One of the things I appreciate most is how helpful they are. They answer questions quickly and genuinely try to help when you need something. The good pricing is another big reason I keep coming back.
Recent purchase — Holle Goat Dutch Stage 2
On a business trip to LA and ran out of formula because I had to extend my stay. Found you guys on Instagram and contacted at 7:50 PM, which was after your business hours. Yet you managed to have it delivered to my doorstep in Marina Del Rey at 10:20 PM. This is what we call going above and beyond. I will order from you even when I go back to New Jersey.
Recent purchase — HiPP HA 1
Caring and knowledgeable customer support, helped me in details to choose the formula that is best suitable for my baby, after answering all questions I had.
Recent purchase — HiPP Hypoallergenic
We ordered and received our order in 2 days in New York. Well packed and great shelf life.
Recent purchase — Kendamil Goat Stage 2
I've been ordering from Bonpek Baby for a while now and have been very happy. The service has been consistent and their prices are hard to beat. Definitely a business that values its customers.
Recent purchase — Kendamil Comfort
We looked at pretty much every US website selling European formula and 4 major ones selling out of Europe. We also tried one of the European websites and it took 12 days to receive, and they said customs delays were out of their control. We ordered from Bonpek.com, got the best price available online and received the formulas well packed in 3 days. We highly recommend Bonpek Baby to all parents.
Recent purchase — HiPP Dutch Formula
I've had a great experience with Bonpek Baby every time I order, over the last 7 months. Their prices are very reasonable and the service is always reliable. Whenever I have a question, I get a helpful response quickly.
Recent purchase — HiPP Bio Combiotik Stage 3
I've ordered several times and have always had a positive experience. Bonpek Baby has good prices and everything is handled professionally. It's nice having a store I feel comfortable ordering from repeatedly.
Recent purchase — HiPP Anti Reflux
Bonpek Baby has become my go-to place for ordering my baby's essentials. The pricing is competitive and ordering is always easy. I especially appreciate how responsive and helpful their customer service is.
Recent purchase — HiPP Goat Pre